Asteron Life upgrades telehealth for customers and advisers
Asteron Life has announced an enhanced virtual medical and wellbeing service, Asteron Life Connected Care, offering customers free access to advice and guidance from medical specialists, dieticians and fitness experts.
Thursday, March 30th 2023, 10:34AM 
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by Kerry Meadows-Bonner
The new Asteron Life Connected Care package expands on Asteron Life's previous expert virtual medical care benefit, Best Doctors, and offers access to dietitians, fitness professionals, medical specialists, as well as GP’s for general questions, mental health support, and advice on navigating the New Zealand mental health system.
The additional offering is available free of charge to all new and existing Asteron Life customers with eligible disability insurance, trauma cover and cancer cover, as well as their partner, children, parents and parents-in-law. The service is provided in partnership with Teladoc Health, a US virtual healthcare company which operates in Australia and New Zealand.
The service is also available to eligible insurance advisers. To qualify for the service, advisers only need in-force business with Asteron Life. Once qualified, advisers can sign up through the online portal.
Asteron Life executive general manager Grant Willis says, “I encourage all advisers who work with us to register for the service themselves and contact your BDM if you have any questions about how Asteron Life Connected Care can benefit you and your clients.”
He says Asteron Life Connected Care adds value to Asteron’s insurance offerings by supporting customers to understand and prioritise their health and wellbeing.
He says the benefits are designed to help Asteron customers live life to the fullest, with a team of medical specialists, dieticians, and fitness experts available to create personalised plans to achieve health, fitness and nutrition goals.
“We are looking to go beyond ‘claim only benefits and price’ to deliver genuine value for our customers. Asteron Life Connected Care helps our customers make medical decisions with confidence when they are going through a tough time.”
Willis says the move is an exciting evolution for Asteron Life’s partnership with Teladoc Health.
“Covid, and more recently, extreme weather events, have put a spotlight on the importance and value of virtual medical care and ensuring we are supporting our mental health, and we’re delighted to be able to extend a superior benefit to customers during challenging times. Like insurance, the service is about being there for people when it really matters to them.”
To celebrate this great new offering, all Asteron Life customers and advisers who subscribe prior to Friday April 28 will be in the draw to win one of five Garmin Smart Watches.*
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