900 claims but every one matters
Jon-Paul Hale estimates he’s worked on about 900 claims over the past seven years at Willowgrove Insurance. Fewer than one percent have been declined.
While claims are a routine part of the job, he says there are some that stand out.
One case is that of a single, self-employed older woman who wanted to update her protection because she had only her income to support herself, and pay her mortgage.
“We put a plan together around her key thing of looking after her income and making sure that if her fears around cancer were ever...MORE»
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